Fairmont Sonoma Mission Inn Good Neighbor Program California

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  1. Hud Good Neighbor Program
  2. Sonoma Mission Inn Good Neighbor Program
  3. Sonoma Mission Inn Fairmont Hotel
  4. Fairmont Sonoma Mission Inn Fire

There is also a 'good neighbor discount' if you live within 100 miles! Yelp users haven’t asked any questions yet about Willow Stream Spa at Fairmont Sonoma Mission Inn & Spa. Staying at the Fairmont Sonoma Mission Inn and Spa is not complete without a visit to the Willow Stream Spa. When I return, depending on the season I can't wait. Fairmont Sonoma Address and Contact. Hotel located in California, United States. Fairmont Hotels and Resorts. Sonoma mission inn good neighbor program.

Hud Good Neighbor Program

All info on Fairmont Sonoma Mission Inn & Spa in Sonoma - Call to book a table. View the menu, check prices, find on the map, see photos and ratings. All info on Fairmont Sonoma Mission Inn & Spa in Sonoma - Call to book a table. View the menu, check prices, find on the map, see photos and ratings. Griffin Home Hotel as well as the Fairmont Sonoma Mission Inn and Club are. A personalized-made software program properly takes in out the answers from the.

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Sonoma Mission Inn Good Neighbor Program

I just returned from a lovely day at the Willow Creek Spa. I checked in at the Spa front desk, and asked to pay the bill for both my facial and my sister's (it was her birthday). The cost was substantial and included an 18% gratuity, which was fine. The facials were very well done, using nice products and quite experienced therapists. My sister's therapist mentioned the 'Good Neighbor' policy that extends discounts of some kind to guests who live nearby (I do). I went back to the check - in desk to ask about this, and was given a fairly vague and rather rude response and told to 'fill out a card for next time'.
Conversely, we went to the Big 3 restaurant for lunch, and our server asked us immediately if we were locals, and automatically gave us a 20% discount. Needless to say, the cost of the entire lunch was still less than what the 'neighbor' rate discount on the treatments would have been. I was just disappointed by the way it was handled by the Spa. It seemed like they were trying to avoid the whole thing. If so, take it off of your website!
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Sonoma Mission Inn Fairmont Hotel

Response from EJROE, General Manager at Fairmont Sonoma Mission Inn & Spa
Dear Barbara S, Thank you so much for being such a loyal return guest of Fairmont Sonoma Mission Inn & Spa, however with that said, I would certainly like to truly, and whole heartily, apologize for the poor experiences you have experienced during this most recent stay with us. I understand one of my team has been able to connect with you, and I do trust she was able to in someway reassure you the poor experiences, and service breakdowns, that you have experienced, certainly aren't indicative of what we are striving for. In addition, as the General Manager, I'm looking forward to connecting with you too, in order to reconfirm with you that we were able to address you concerns, and that we are able to live up to your and our expectations, especially when you future travels once again includes Wine Country & Sonoma. Yours sincerely, and apologizes once more for these service breakdowns., Edward Roe General Manager Fairmont

Fairmont Sonoma Mission Inn Fire

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